I. General Provisions
This Privacy Policy describes how "MI-12" Ltd., owner of the website lacueva.bg, collects and processes personal data of visitors.
We comply with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.
II. Data Controller
Company: MI-12 Ltd.
UIC (Company ID): 103060217
Address: Varna, 9000, Mladost district, Topola Str. No. 12
Email: info@lacueva.bg
Phone: +359 889 909 004
III. What Personal Data We Collect
Depending on how you use the website, we may collect:
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First and last name
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Email address
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Contact phone number
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Reservation information (number of guests, date, preferences)
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IP address, technical information (cookies, logs)
IV. Purposes of Processing
Your data is used for:
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Responding to inquiries and processing reservations
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Organizing private events and communicating with clients
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Improving the functionality and security of the website
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Marketing communication (only with explicit consent)
V. Legal Basis
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Contractual necessity – for reservations and service requests
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Consent – for marketing communications
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Legitimate interest – for website security and improvements
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Legal obligation – for accounting and issued documents
VI. Retention Period
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Reservation data: up to 12 months after the event
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Marketing data: until consent is withdrawn
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Technical data (logs): up to 6 months, unless an incident occurs
After these periods expire, data is deleted or anonymized.
VII. Data Sharing
We may share data only with:
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Hosting and IT service providers
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Online reservation tool providers
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Accounting and legal service providers, when necessary
We never sell or provide data to third parties for marketing purposes.
VIII. Cookies
The site uses cookies for:
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Core website functionality
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Visit analytics (Google Analytics or similar)
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Embedded social media features (Facebook / Instagram)
Detailed information is available in a separate Cookie Policy.
IX. Your Rights
You have the right to:
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Access your personal data
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Request correction
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Request deletion ("right to be forgotten")
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent at any time
Requests can be sent to info@lacueva.bg.
You will receive a response within 30 days.
X. Security
We apply appropriate technical and organizational measures to prevent loss, unauthorized access, or misuse of data.
XI. Changes
We may update this Privacy Policy. The latest version will be published on the website.